‘We make excellence in others our own property’


Instructional Techniques Training (ITT)/Train the Trainer (4 days)

Instructional Techniques Training is designed for airlines, aviation operators and training organisations (Part 147). 

Many people aspire to work as an Instructor. Training others is a skill, “but who Trains the Trainer?”

Individuals progressing towards, or developing their role as an Instructor face one of the most challenging and rewarding learning curves of their career.  This highly practical and interactive 4 day course provides a comprehensive foundation for new Instructors or those Instructors wishing to refresh their current skills.

Our TTT course objective is ‘to enable delegates to design, train, evaluate and follow up effective training programmes’. They will also learn how to design training of any length for groups of varying sizes.  We focus on delivery skills (effective body language and voice projection) and also teach classic techniques on how to deal with difficult trainees. Participants will also learn how to maximise individual learning through their approach and training style and build greater confidence in their ability to interact with and motivate trainees.

During the course, Instructors will design and deliver a wide range of training presentations which will be video recorded.  All Instructors have the right to receive motivational and developmental feedback.  Our observation process is a means of achieving this and is hoped that these observations will be seen as a valuable personal development opportunity, helping create greater levels of reflection and performance improvement.  Each Instructor will leave the course with video recordings, feedback sheets and Instructional Techniques Observation Feedback Record.

All delegates receive a detailed certificate confirming attendance of this course.

Our instructors are experts in the field of Instructional Techniques and specialise specifically in these areas.

Practical Assessor Training

Designed for Training Organisations (PART 147), the course meets the intent of the published guidance material. Annex to ED Decision 2012/004/R 19/04/2012 (APPENDIX III Evaluation of the competence: assessment and assessors)                                      

The process of assessment involves a range of methods from mentoring and coaching through to performance through observation.  The effective Practical Assessor objectively assesses others work and determines competence, using appropriate knowledge and techniques.  Some of the attributes a Practical Assessor displays is the ability to separate training and assessment in determining competence, whilst judging trainee’s competence against industry standards.

This interactive 2 day course provides a good foundation for Practical Assessors wishing to refresh their current skills and is also suitable for someone who is new to the role; it also gives the Practical Assessors the opportunity to assess each other whilst carrying out a work related task.

What Makes an Effective Assessor?

Personal Attributes

Communication Skills

Technical and Assessment knowledge





Learning and Development Courses

Mentoring/Coaching Training

At CST we believe effective mentoring/coaching should be unbiased, have objectives that identify the qualities and abilities in other people with the aim of developing them.  Accomplished mentoring/coaching recognises which hurdles are difficult to get over and finds ways to get over or circumvent them when appropriate, ensuring that clearly defined goals are met.

The benefits of these new tools and techniques provide the backbone to a good mentoring/coaching relationship, which needs to be built on trust and mutual cooperation.  




Train the Trainer and Practical Assessor Training